It takes time and energy to become a great communicator. “ Communication works for those who work at it.” – John Powell. For example, you wouldn’t talk to an angry customer the same way you talk to a happy one. If you want to communicate well then it’s essential that you understand the emotional state of your audience. “ Emotional awareness is necessary so you can properly convey your thoughts and feelings to the other person.” – Jason GoldbergĮmotions exist in every statement we make and vary depending on the situation.Great communicators understand this and make an effort to understand the real meaning behind words. Below the surface are the nuances and the true message being communicated. The surface level consists of the literal meaning of the written or spoken words. There are many facets and nuances of communication.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |